You're past Series A. Now you need an operating system.
Most founders I work with are building their first real operating system, or replacing the one that got them here and no longer fits. Either way, it's rarely just a hiring problem. It's systems, process, and the people side of the equation.
I come in and build all three with you. Your revenue grows, your people stay, and you get back to the work that made you want to start this thing in the first place.
Series A is when the scrappy way of working stops scaling. I build your first operating system: the team, the cadence, and the systems that let you grow without burning people out.
AI can't read a room. I can.
Who I serve
Series A founders who need their first operating system.
You have traction, a growing team, and a customer-facing org that is starting to creak.
I work like a Chief of Staff who actually built the customer-facing org. I connect Sales, Customer Success, Services, Product, Finance, and People so your priorities match the realities on the ground, and your team feels heard, aligned, and accountable.
Start with an Operating System Audit.
A focused engagement that shows you what is working, what is breaking, and exactly what to fix first.
What it covers
Leadership snapshot of your customer-facing managers, a workflow review across Sales, CS, and Services, a tech stack audit, and a hiring gap analysis.
What you get
A summary report with prioritized action items you can run Monday morning.
Timeline and investment
Up to 3 weeks, often sooner depending on team size.
What happens next
- 1Book a short intro call
- 2We scope the audit together
- 3You get a prioritized plan
Solutions
Strategy, leadership, and the systems behind both.
Team Building & Hiring
Org design, hiring scorecards, ramp plans, and the kind of leadership coaching that makes new managers actually stick.
Operations & Tooling
Audit your tech stack, design the workflows, and roll out new tools without losing the team in the change.
Leadership Coaching
1:1 and group coaching for new managers, executives navigating reorgs, and leaders ready to lead with empathy.
About Tamara
Fifteen years of reading the room, and building the team.
I've spent fifteen years building professional services, account management, customer success, and sales teams inside startups selling tech products and services. I know operations. I know how things actually get sold and supported.
What sets me apart is the ability to read a room, to feel the emotion underneath what someone is asking for, and connect the dots so everyone leaves the conversation feeling heard and moving forward together.
More about TamaraWhy I mentor
I mentor because I remember what it felt like to build something without a map. Early on, founders are rarely short on drive. They are short on structure, and on someone honest to think with.
More about Tamaraa year, built from nothing as the Adobe Services practice at Adswerve, over seven years
Testimonials
"Tamara doesn't just build teams, she builds the kind of leaders people want to work for. Our customer success org wouldn't exist without her."
VP of Operations, Series C SaaS
Read more storiesReady to build something people stay for?
Whether you're hiring your first CS leader, rolling out new tooling, or coaching the manager you just promoted, let's talk through it.
Let's Talk